If you are not happy with your purchase, wish to return your order(s) or just need an item in a different size, please notify us by sending an e-mail to customercare@petitlem.com prior to returning your purchase(s). Contact us for a return or exchange within 10 days of the shipment date for a refund or exchange. We do not accept returns or exchanges on exchange items.

  • ALL ITEMS PURCHASED AT A 40% DISCOUNT AND MORE ARE FINAL SALE. NO EXCHANGES. NO REFUNDS.
  • Bundle items can only be returned for store credit equal to the purchase price of the item.

Any returned goods must be in new, unused, unworn, unwashed condition with the tags still attached and original packaging. Swimwear can be returned or exchanged if the protective hygienic liner is intact. All returns are subject to a $9.00 restocking fee. If the return lowers your purchase order below the free shipping rate we will have to charge a restocking fee of $15.00.

If you have received a damaged/defective item, please e-mail us a photo of the defect. The replacement or refund will be issued once the damaged/defective item has been received at our office and processed by our staff.

We will inspect all returned items carefully prior to making a final determination as to whether to issue a refund or exchange. If the item is not in new, unused condition, or if we cannot locate the damage or defect as the buyer described, Lemur Group reserves the right to offer a partial, rather than a full refund. Please note that we do not ship or refund on weekends or holidays.

Refunds will be made back to the original form of payment within 2 business days of receiving the return. Depending on your bank or credit card company it can take up to 7 business days to post the refund to your account.

Only items purchased directly from Petit Lem are covered by this policy. If the purchase has been made in a store you will have to exchange it at the store itself.

EXCESSIVE RETURNS

Lemur Group regularly monitors returns to identify misuse or abuse of our shipping and returns policies. We may flag some customers who meet our criteria for excessive returns or abuse of these policies. Customers who are flagged may be subject to review and revocation of our standard return policies. We reserve the right to refuse service to anyone.